Assertiveness Skills


Every day we interact with others – in the workplace, at home, in our communities.

This course is designed to help you learn skills that will help you develop an assertive style under pressure. You will also learn how to strike a balance between asserting/speaking to express your perspective and listening to understand the other person’s perspective.

Course content can be custom-designed to meet your timeline and needs from topics such as:

  • Differentiation between assertive, aggressive, passive and passive-aggressive styles and an exploration of the advantages and disadvantages of each.
  • Elements of assertive communication
  • Striking a balance between asserting and listening
  • Developing communication skills to assert yourself
  • How to say no
  • Improving your ability to listen and explore other people’s perspective
  • Introduction to an assertion model – addressing problematic behaviour



The learning environment includes instruction, exercises, small and large group discussions, and lots of hands-on practice. My goal is to help you develop your skills and sense of confidence.


*Note: I am also a certified personal coach with experience working with individuals on this topic. I can work with you one-on-one to learn and practice these skills in a confidential setting.